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2025

What does 'good' telemetry look like?

Good telemetry

The journey to better telemetry starts here. A new community-driven Instrumentation Score provides a path to help answer this old question.

In this article I explore why you need good quality observability data to operate systems efficiently, how that necessitates OpenTelemetry and the value of adopting it, and how Instrumentation Score can help.

Read the full article on the New Relic Blog.

Platforms Are For Engineers, Not Services

Image of a train station

Ask ten engineers what a "platform" or "platform engineering" is, and you'll likely get ten different answers. Crucially, most of those answers will focus solely on the tech stack, not on how people interact with the platform. This trend needs to change. Otherwise, we risk disgruntled platform engineers frustrated by how their platforms are used, platform users who see technology adoption as a burden, and leaders who question the value of investing in an internal platform at all.